All orders placed before 9AM MST will go out the same day (if order is placed on a business day). All orders placed AFTER 9AM MST will ship the following business day. Shipping speed and delivery time frame are estimates. The service selected will be the service we use (i.e Priority, 2 day, etc), however, we do not guarantee the carrier will hit all estimated time frames.
We are not responsible and will not pay for your countries import taxes and duties.
If you order does not arrive within 20 days (US domestic) or 40 days (international) we will send out a replacement at no additional cost to the customer. These timeframes are substantially longer than estimated timeframes, but are sometimes necessary for carrier complications that are out of our control.